Privacy Policy

Effective date: December 09, 2018

Letmein ("us", "we", or "our") operates the Letmein mobile application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Letmein is managed through Free Privacy Policy Website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

The personal data that is stored in our databases can be accessed both by the user themselves via the mobile application and by the administrators of the Letmein for Web system. All Letmein for Web users who have access to this data sign a confidentiality and secrecy agreement. LetMeIn does not allow reports to be issued with registration data. The entire system has regulated access levels, so each type of user has access to information restricted to their role.

In the event of legal action requesting personal data, the user will be notified by e-mail that such a request has been made, unless expressly prohibited by the court order.

Collection and Use of Facial Information

By using our service, Letmein, you agree to the collection and storage of facial information for the purposes of authentication and identity verification during access to the condominium/company/school. This information is essential to ensure the security and integrity of user access. Registered photos are stored securely and confidentially in our database.

Authentication photos are retained for a period of six months, as necessary, in order to maintain an access history for security and monitoring purposes. After this period, the photos are automatically deleted from our system, unless a deletion request is made by the user.

We understand the sensitivity of facial data and have taken strict measures to protect your privacy and security. Please be aware that facial information is used exclusively for the purposes mentioned above and is not shared with third parties, except when required by law or as described in our Privacy Policy. If you have any questions or concerns about the use of facial data, please contact us through the communication channels provided in this privacy policy.

Usage Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Use of Data

Letmein uses the collected data for various purposes:

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Brazil and choose to provide information to us, please note that we transfer the data, including Personal Data, to Brazil and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Letmein will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Letmein may disclose your Personal Data in the good faith belief that such action is necessary to:

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: